What can businesses, and dot coms in particular, learn from the sinking of the Titanic? Well, you don’t have to visit the ocean floor to appreciate the truths this disaster brought to light. Just take a listen: “We have struck iceberg. . .sinking fast. . .come to our assistance.” Burning the airwaves came those words late in the cold evening of 1912. Before they even tapped the last bit of Morse code, those words became the epitaph over the lives of the 1200 people lost on the Titanic. The ship was doomed as it slowly sank into its watery grave. Why did the largest, most advanced ship of the century sink? Well, those of us who study history or remember the movie may know why. It wasn’t the iceberg that caused the disaster. It was something else. Clear in my mind was the real cause—LEADERSHIP HAD FAILED!
The Titanic still rests on the bottom of the ocean, but we can still resurrect the truth about its sinking. The lessons we learn can help us become better leaders as well.
Now, I’ll start this off with some devotional tips on leadership, from a business perspective, from a leader I respect highly, Greg Smith. Then I’ll move into my personal insight for the church, from his same business tips. Let’s see what we can learn:
1…LEADERSHIP IS ALWAYS RESPONSIBLE – Leadership is responsible for everything the organization does or fails to do. Leadership is not a position, a job title or in this case, merely the Captain of the ship. Leadership is not just power, ego, and pride. Leadership is ever present, touching, motivating, talking, and checking, barrier removing, training, preparing, breathing, and moving about. All of this should’ve been the responsibility of Captain E. J. Smith’s retirement trip on the Titanic. He was headed for the easy life. All he had to do was get to New York. God only knows why he ignored the facts, why he ignored seven iceberg warnings from his crew or the warnings from the other ships. In the end, like it or not, but leadership is responsible for everything the organization does or fails to do.
2…BIGGEST IS NOT THE BEST – It took over 30 seconds before the Titanic turned away from the iceberg . . .but it was still too late. Know this, the larger an organization becomes, the greater its inflexibility. The more difficult and cumbersome to steer, to direct and to change. It soon becomes a bureaucracy where rules, regulations, policies, procedures and “I need permission to make a decision” becomes the norm. Today’s businesses must change this course quickly.
3…RANK HAS ITS PRIVILEGES – Ranking is good for command and control, however, it’s not good for change and innovation. Ranking people limits potential. Today, businesses rank and classify people-sometimes unintentionally. However, the results are the same. Whether it is simply reserved parking spaces, blue collar, white collar, temporary, part-time, those with cubicles, those with desks etc. Ask yourself, when the ship sinks, who gets in the lifeboats first? Who gets severance pay, bonus, stock options or nice hotels. Clear the lines between the classes and make everyone feel they are rowing in the same direction for the same purpose. In a disaster, everyone is an equal.
4…THE TRUTH CHANGES – The Titanic was unsinkable. . .so they thought. So confident were they in fact, that they only had enough life boats for half the passengers! The thinking that made us successful yesterday is the very same thinking that will cause us to fail tomorrow. Our unlearning curve must be greater than our learning curve.
5…TECHNOLOGY IS NEVER A SUBSTITUTE FOR LEADERSHIP – When technology fails, leadership must prevail. Captain Smith said years before the Titanic’s voyage, “I cannot imagine any condition which would cause a ship to founder . . .Modern shipbuilding has gone beyond that.” Many businesses today have placed the wrong people in charge. They are not leaders, but managers. So–when disaster strikes who is going to lead and will your technology pull you under?
6…LEADERSHIP IS ALWAYS TRAINING – As the stern of the Titanic lifted out of the water; the crew and passengers struggled with the lifeboats. There were no drills, no rehearsals and the crews stood unfamiliar with their responsibilities. The boats were improperly loaded and only one boat went back to try to recover survivors. Help people improve their skills so they can become more productive.
7…LEADERSHIP LOOKS BELOW THE SURFACE – The greatest danger as well as the greatest opportunities lie below. The ocean in 1912 was like glass, deceptively dangerous. The biggest part of an iceberg lies below. . .unseen. Like steel fangs, it tore at the rivets along 300 feet of the Titanic’s hull. Those below, the “crew and steerage,” felt and saw the damage first. Like a gasping breath, the steam billowed above as chaos reigned below. Just like then and now, those who know what’s wrong with your “ship” are those below. Furthermore, those below usually have the best ideas and solutions to your problems. Start looking toward those on the front-line for the ideas, problems and solutions. Do it before you hit the icebergs.
8…LEADERSHIP LOOKS BEYOND THE HORIZONS – Success causes problems. A good “Captain” is on the lookout for changing trends, changing needs, storms and icebergs. Sam Walton identified the need and Sears didn’t. Apple computer saw the need before IBM. The vision of the Sony Walkman existed in Akio Morita’s mind before RCA. Many dot coms were prepared, many were not. Get the picture? Be out there scanning the horizon for the next change.
Greg Smith’s cutting-edge keynotes, consulting and training programs have helped businesses accelerate organizational performance, reduce turnover, increase sales, hire better people and deliver better customer service. As President and Lead Navigator of Chart Your Course International he has implemented professional development programs for thousands of organizations globally. He has authored nine informative books including his latest book Fired Up! Leading Your Organization to Achieve Exceptional Results. He lives in Conyers, Georgia. Sign up for his free Navigator Newsletter by visiting http://www.ChartCourse.com.
I chose the above devotional by Greg Smith to repost because it impacted me and my leadership greatly. And as People of God, it is my prayer that it will impact you, your life, family, churches, ministries, and businesses just the same.
So now, I’ll recap Greg’s devotional above, for business, in my own words, for the church below:
1…LEADERSHIP IS ALWAYS RESPONSIBLE: Which means, No Excuses, No Blame Games, No Pointing Fingers, No Passing the Buck! There is a HIGH PRICE to PAY to Be in Leadership and Whether Things Go Right or Go Wrong, You Will Be CHARGED! In leadership you don’t look for scapegoats, you shepherd the sheep! And when one strays, you go after them, you don’t say “well they should’ve…or if they hadn’t…” No, you are responsible to redirect them back on the road to reconciliation and restoration. Look at it like this: Eve messed up, but God came looking for Adam. Leadership is ALWAYS responsible, whether you like it or not, whether it seems fair or unfair. All of it is irrelevant. Leaders, God Will Always Come Looking For You, and Hiding Doesn’t Work, Just ask Adam! As leaders, with the bulk of the responsibility weighing on our shoulders, we don’t get to save face by throwing others under the bus. We have to make sure that we realize how vital we are in steering this leader-ship properly and responsibly, because just like the Titanic, when those in charge messed up, it sank the ship and likewise, we can sink everybody on board with us too! That means we have to be responsible in leading our families, our churches, our ministries, our jobs, our businesses, our communities, our neighborhoods etc…because everyone with us will go down with us! Leaders, We Are Charged to be Responsible! 1 Timothy 3:1-7, “If anyone wants to provide leadership in the church, good! But there are preconditions: A leader must be well-thought-of, committed to his wife, cool and collected, accessible, and hospitable. He must know what he’s talking about, not be overfond of wine, not pushy but gentle, not thin-skinned, not money-hungry. He must handle his own affairs well, attentive to his own children and having their respect. For if someone is unable to handle his own affairs, how can he take care of God’s church? He must not be a new believer, lest the position go to his head and the Devil trip him up. Outsiders must think well of him, or else the Devil will figure out a way to lure him into his trap.” (MSG)
2…BIGGEST IS NOT THE BEST: The Bigger the Organization, the Harder it is to Steer it, Because it Becomes More Inflexible. That word “inflexible” is defined as “not able to be altered or adapted; unwilling to change or compromise; not able to be bent; stiff”. And anyone in leadership knows that this is the absolute worse kind of people to work with! Because truth is, and like it or not, change is inevitable! Our churches change from day-to-day, and we need to learn how to do the same. Life does not remain the same and neither does leadership or the people who follow. To become better you have to learn to adapt, change and compromise. No, that does not include your character, integrity, values, principles and the like. But you have to learn how to make compromises so that the Whole works best. That’s when the best interest of Everyone is taken into account. I know you’ve always sung that song, taught that lesson, preached on that Sunday, sat in that particular chair etc…but change needs to take place to make the Whole better. You have to learn to adapt. Everything cannot go your way every-time, all the time, always. Don’t be like stiff-necked Israel, they paid a hefty price for remaining the same, and so will you. Therefore, become more flexible, adapt, alter, change, compromise, so that we move towards our goals and accomplish them without having to drag you kicking and screaming! Remember, the bigger we grow, the harder we are to steer in new directions of change. But this will not be the case if we simply remain flexible! Be prepared, because that means you will HAVE to move out of your comfort zone; you’ll have to obtain an open mind; you’ll have to break with some norm’s and usual’s and traditions; you’ll have to do things that make you uncomfortable because they are unfamiliar; you’ll have to do things differently then the same way they’ve been done for generations! But that’s how we get growth and diversity! After all, would you want to need groceries for your home but when you go to the supermarket, every single aisle ONLY has cabbage?! Dairy aisle (cabbage); juice aisle (cabbage); meat aisle (cabbage); bread aisle (cabbage)! Are you getting this? Yes, you can eat cabbage and be full, but how healthy can eating nothing but cabbage for the rest of your life be?! Do not be afraid to diversify as a leader! Which means on your leadership team you may need to have some people who are addressed as ‘brother and sister’ instead of ONLY having those addressed as ‘pastor, elder, bishop, minister’! You need every member in the church working to keep the body of Christ properly functioning and growing! And you need to do this PRIOR to the church expanding! Remember, the bigger the ship the harder to turn in a different direction, so start now! Diversify now! 1 Corinthians 12:14-18, “I want you to think about how all this makes you more significant, not less. A body isn’t just a single part blown up into something huge. IT’S ALL THE DIFFERENT-BUT-SIMILAR PARTS ARRANGED AND FUNCTIONING TOGETHER. If Foot said, “I’m not elegant like Hand, embellished with rings; I guess I don’t belong to this body,” would that make it so? If Ear said, “I’m not beautiful like Eye, limpid and expressive; I don’t deserve a place on the head,” would you want to remove it from the body? If the body was all eye, how could it hear? If all ear, how could it smell? AS IT IS, WE CAN SEE THAT GOD HAS CAREFULLY PLACED EACH PART OF THE BODY RIGHT WHERE HE WANTED IT.” (MSG)
3…RANK HAS ITS PRIVILEGES: Now, I’m big on order, structure, and protocol, however, everything has its place. When we need to come together as a team to build, that is not the time to figure out who gets the prettiest hard hat on the site because they’ve been working in construction the longest! Respect offices, titles, positions and gifts, for if they were not to be respected, God would not have allowed them and given clear and concise instructions on how to respond to them. HOWEVER, this does not mean a Bishop can’t pick up a mop, a Pastor can’t serve food, an Elder can’t teach the children, a Minister can’t clean the pews, a Deacon can’t empty out the garbage cans. Are you getting this? Humility and Servitude are the Heartbeat of Effective, Efficient Leadership. So, yes, rank has its place and privilege, but when its time for the Crew to get to work, the title before your name and the initials after it, hold no importance in kingdom building! Don’t forget the purpose and privilege of rank and order, but also don’t let that purpose and privilege cause you to miss out on the big picture! Ephesians 4:11-13, “And [His gifts to the church were varied and] He Himself appointed some as apostles [special messengers, representatives], some as prophets [who speak a new message from God to the people], some as evangelists [who spread the good news of salvation], and some as pastors and teachers [to shepherd and guide and instruct], [and He did this] to fully equip and perfect the saints (God’s people) for works of service, to build up the body of Christ [the church]; until we all reach oneness in the faith and in the knowledge of the Son of God, [growing spiritually] to become a mature believer, reaching to the measure of the fullness of Christ [manifesting His spiritual completeness and exercising our spiritual gifts in unity].” (AMP)
4…THE TRUTH CHANGES: You cannot move effectively Today in leadership while being stuck in Yesterday! One of the phrases that I hate to hear most is “but that’s the way we’ve always done it.” Well, ma’am, sir, what we did in 2013 is not relevant in 2023! Change needs to take place or we’ll forever be stuck decades behind the growth curve! I have no problems with how we used to do it, the problem I have is that you think that’s the only way to do it. Truth is, that may have worked for us then, but it doesn’t mean it’s going to work for us now! You have to, and again I reiterate, adapt, change, be flexible, and compromise. Yes, that worked then, but we’re more advanced in many ways now, including technology (and not all of it is bad, it’s the way you choose to use it that makes it either bad or good). Facebook, Instagram, Twitter, Tumblr, Google, Periscope, LinkedIn, and the like are all effective for ministry depending on how they are appropriately used. So don’t fear doing something different, fear doing everything the same! That worked then, but let’s go back to the drawing board and see if our creative juices can redesign our vision so that it is seen clearer and becomes more evident, visible and tangible…not just a new blueprint left on an old table. Isaiah 43:16-21, “…“FORGET ABOUT WHAT’S HAPPENED; DON’T KEEP GOING OVER OLD HISTORY. Be alert, be present. I’m about to do something BRAND-NEW. It’s bursting out! Don’t you see it? There it is!…” (MSG); Philippians 3:12-14, “Not that I have already obtained it [this goal of being Christlike] or have already been made perfect, BUT I ACTIVELY PRESS ON so that I may take hold of that [perfection] for which Christ Jesus took hold of me and made me His own. Brothers and sisters, I do not consider that I have made it my own yet; but one thing I do: FORGETTING WHAT LIES BEHIND AND REACHING FORWARD TO WHAT LIES AHEAD, I PRESS ON TOWARD the goal to win the [heavenly] prize of the upward call of God in Christ Jesus.” (AMP)
5…TECHNOLOGY IS NEVER A SUBSTITUTE FOR LEADERSHIP: Now, I just said using Facebook, Instagram, Twitter, Tumblr, Google, Periscope and LinkedIn, are great tools for leadership to use in building ministry (when they are used appropriately). HOWEVER, Technology Does Not Take the Place of Leadership! The church has in some ways become so technically advanced that many no longer even feel the need to go to church. Since, TECHNICALLY, they can have church in the comfort of their own home, in their living-room, in their pajamas if they want to! We have websites, live streaming, online giving, prayer conference calls and the like. And again, nothing is wrong with that. However, you need to make sure that none of that takes the place of Scripture. Hebrews 10:25, “not forsaking our MEETING TOGETHER [as believers for worship and instruction], as is the habit of some, but encouraging one another; and all the more [faithfully] as you see the day [of Christ’s return] approaching.” (AMP) Leaders, I know we send out emails, texts, and Facebook inbox messages, but leadership should never lose its TOUCH! John 1:14, “And the Word (Christ) became FLESH (HUMAN, INCARNATE) and tabernacled (fixed His tent of flesh, LIVED AWHILE) AMONG US; and we [actually] saw His glory (His honor, His majesty), such glory as an only begotten son receives from his father, full of grace (favor, loving-kindness) and truth.” (AMPC) The Word, Jesus, Became Flesh, Human, Lived Among Us, We Saw Him and His Glory, Because He Dwelled in the Midst of Us. There’s so much that I love about our Savior, but one thing that stands out the highest for me is that He was and is always Touchable! He wasn’t distant, unreachable, unapproachable, restricted to the privileged and out of touch with the people. He walked among the people, He talked to them, touched them, made His presence known in the midst of them. And as leaders we need to do the same. So, when it comes to communication, make sure you Talk more than you Text! Make sure that you encourage the people to come out to the House of God for Prayer more so than sitting at home distracted on a conference call or live streaming. Don’t just send an email, hold a face-to-face meeting. Technology is great, but it should never take the place of Touchable Leadership. Matthew 8:3, “Jesus reached out His hand and touched him, saying, “I am willing; be cleansed.” Immediately his leprosy was cleansed.” (AMP); Matthew 8:15, “He touched her hand and the fever left her; and she got up and served Him.” (AMP); Matthew 9:20, “Then a woman who had suffered from a hemorrhage for twelve years came up behind Him and touched the [tassel] fringe of His outer robe;” (AMP); Matthew 9:29, “Then He touched their eyes, saying, “According to your faith [your trust and confidence in My power and My ability to heal] it will be done to you.” (AMP); Matthew 14:36, “and they begged Him to let them merely touch the fringe of His robe; and all who touched it were perfectly restored.” (AMP); Matthew 17:7, “But Jesus came and touched them and said, “Get up, and do not be afraid.” (AMP); Matthew 20:34, “Moved with compassion, Jesus touched their eyes; and immediately they regained their sight and followed Him [as His disciples].” (AMP)
6…LEADERSHIP IS ALWAYS TRAINING: When disaster hit the Titanic, the hindrance of recovery was due to the lack of training. There were no drills, no rehearsals, no ‘just in case’ practice runs. So when an emergency arose, panic set in immediately, because no one was prepared because everyone thought they were secure because of what they were in. As a leader, some of the excuses that drives me nuts is “that’s not my job…I wasn’t asked to do that…so and so usually handles that…” In other words, the high cost we pay in failure is due to expensive finger pointing! Everyone on the Team is responsible for the Team! So there should always be someone in place to take the place of someone who steps out of place! I often teach that training needs to be more global than local. Meaning, I don’t believe the Elders should just know how to teach and preach. They should know something about the Ushers, about the Deacons, about the Missionaries, why? Because these are roles that if you needed to step into them, you could. Now, if you’re not a singer, don’t attempt to learn a thing about that area of ministry! You laugh, but cross-training is effective! But you need to cross-train where it will be effective. And having a tone-deaf, non-singer learn the alto section of a song will be a guaranteed disaster! But all those required to teach the Word, should know the areas of ministry where the same responsibility is in place. Because at any given time if a Sunday School teacher isn’t present, it gives you a broader range of substitutes who are ready, willing, able, equipped and prepared to step in and fill the void. Leaders, Always Remain Teachable and Trainable! 2 Timothy 2:15, “Study and be eager and do your utmost to present yourself to God approved (tested by trial), a workman who has no cause to be ashamed, correctly analyzing and accurately dividing [rightly handling and skillfully teaching] the Word of Truth.” (AMPC)
7…LEADERSHIP LOOKS BELOW THE SURFACE: Be real careful about the people you under-estimate and over-look. You see, it was the people at the bottom of the ship that were the First to know something was wrong! Don’t get so caught up in putting people on pedestals. Don’t get so distracted by the rings, robes, crosses, titles, positions, and the like. It’s often a little usher sitting on the back row that sees everything wrong and has a vision on how to make it right, that goes dangerously unnoticed. The Whole business, organization, team, church, ministry and even family, is a part of the Whole! Don’t fragment them based on who you think is more qualified, more entitled, or more intelligent. If you want more guaranteed success for the Team, than stop strategizing from in Individual Perspective. Those you over-look are often the very ones who have the best perception. Look at it like this: We talk a lot about the anointing oil, but what you need to do is study the one who prepared it. It’s done in the dark, underground, with no audience, no prestige, no glamor, out of sight. And yet, he handles the anointing oil that consecrates people, places and things for God’s work. Selah…Be Careful That You Don’t Overlook Those Who are Working Down Below! Philippians 2:1-4, “If you’ve gotten anything at all out of following Christ, if his love has made any difference in your life, if being in a community of the Spirit means anything to you, if you have a heart, if you care— then do me a favor: Agree with each other, love each other, be deep-spirited friends. Don’t push your way to the front; don’t sweet-talk your way to the top. Put yourself aside, and help others get ahead. Don’t be obsessed with getting your own advantage. Forget yourselves long enough to lend a helping hand.” (MSG)
8…LEADERSHIP LOOKS BEYOND THE HORIZON: No one was on the look-out for unexpected icebergs. No one was looking out for the just in case, the surprises, the “that wasn’t on the program”. But those who discover great things are those who were looking to discover great things. You can’t become so comfortable and secure in what you’ve been in for so long, no matter its success, that you don’t challenge and stretch yourself beyond where you’ve been or where you are. Captains are to be on the look-out. Leaders are to be likewise. Don’t just look at the people you already have in place, look around you at those who we still call “brother and sister” so and so. They come every Sunday, they’re at Sunday school, bible study, prayer and services. Yet no one uses them because they’re not popular or, they’re not licensed, credentialed, degreed and initialed. You have no idea of the greatness you’re overlooking by staring only at those of “prominence, prestige and position.” Leaders, if your desire is to see your Vision come to pass, Look Below the Surface and Beyond the Horizon. Can you imagine if Mary remained overlooked; if David remained overlooked; if Esther remained overlooked; if Rahab remained overlooked; if Jesus remained overlooked?! Habakkuk 2:2-3, “And then God answered: “Write this. Write what you see. Write it out in big block letters so that it can be read on the run. This vision-message is a witness pointing to what’s coming. It aches for the coming—it can hardly wait! And it doesn’t lie. If it seems slow in coming, wait. It’s on its way. It will come right on time.” (MSG) Look Beyond Where You Are to Where You’re About to Be! Help the TEAM See the LEADERS Vision So Clearly That We’re All In High Anticipation of What’s Now and Next! Prepare for the Unexpected (Good and Bad), that’s what Leaders Do! Preparation is Half the Solution to Any Problem!
People of God, I pray you enjoyed today’s teachings. I’m looking for you to use them to arrive Safely where God is directing you. Remember, you are responsible to make sure that as the Captain of the “Leader-SHIP”, you and ALL aboard reach your Destination in God!
Much Love, Dr. Shermaine #EnjoyTheRead #BeInspired #BeEncouraged #BeEmpowered #BeChallenged #ShareTheWord
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